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We supply confined characteristic warranty on the entire machine, including any subsystem unless stated any other way. Poor craftsmanship including faulty components shortages are covered by the feature guarantee. Everyday wear and tear or misuse of your machinery is not our fault. Aforesaid is thus not covered by our warranty. Damages can generally be repaired that aren't covered under guarantee, at minimum cost. Quotations will be readily accessible upon appeal.
Regular service is due by the machinery you are going to buy. Common depletion restoration at a minimum cost, reviewing and positioning as well as basic cleaning are covered in the service plan. It is crucial that your machinery is rectified in the equivalent of twice that period, if you do not service your machine(s) in the recommended service period, or else your service warranty will be worthless and meaningless. This is to say, if we recommend that your machinery is serviced once every 3 months, you have to get your machine serviced in every 6 month period or your guarantee will not be legit.
Whenever a specialist supplies a service at your establishment, it refers to a call-out. A call-out fee will be required unless the call-out is concealed by each of the above plans or accepted by the management. At the instant of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Settlement as well as traveling costs to your property, accompanying the call-out charge, are on your account if crucial. The experts required plans to be made to get picked up including sent back, are preferred to be carried out by you. If you would wish for us to come to you, the existing percentage is R 9.95/km amplified by the driving distance between our warehouse as well as your premises.Those costs may change time by time without notice, so generously seek an answer about call out as well as touring costs ahead of time.
If you simply want our technician to take a look at your machine for peace of mind or want to find out if the appliance is fitted to work optimally, our service plan is suited for you. There is no cost for the experts we supply. You will be advised by our experts if an alternative or additional maintenance or spare parts replacement is needed or whether everything is normal. Regretfully, no adjustments or excessive labour work will be completed during a maintenance visit, but a booking should made for this to be completed at your and our quickest convenience.
All our mainline of machines are sold with a different barcode. You will thus always be able to review the machine's guarantee info and service history on our website or while disconnected - in any way and at any moment. We honour our machines assurance and servicing by using the barcode. This ensures your maximum advantage on both the selling and maintenance of your machines.