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For the whole machine, and each subsystem, we only provide constrained feature guarantee unless stated differently. Shortages as a result of defective equipment or poor craftsmanship, are covered by the feature guarantee. Everyday wear and tear or misuse of your equipment is not our liability. Aforesaid is therefore not covered by our guarantee. Deterioration can generally be repaired that aren't covered under guarantee, at minimal cost. Upon request, quotations are gladly accessible.Regular service is required by the machinery you are going to obtain. The covered service plan encloses standard cleaning, analyzing and positioning, as well as common depletion replacement at a minimal cost. Your service guarantee will be invalid and void should you not service your machinery within the chosen service or if it is not rectified in the equivalent of twice that period. Meaning, if we choose that your machinery is fixed once every three months, you must get your machine fixed within every 6 month period or your warranty will not be valid.
A Call-out refers to each time a specialist offers a service at your premises. Unless the call-out is covered by each of the above mentioned plans or approved by the managers, a call-out fee will be requested. 1 technician for one day is R 1 499.00 for workdays, Traveling for weekends as well as R 9 995.00 for resting days or Public Holidays at the extent of this quotation.Along with the call-out charge, touring costs to your establishment including settlement if necessary, are on your account. The arrangements for the specialist to get picked up including sent back are recommend to be made by you. The prevailing rate is R 9.95/kilometer amplified by the driving distance between our premises and your place, should you desire for us to travel to you.Those costs may vary extent by instant without notice, so attentively analyze about call out as well as touring costs ahead of time.Whether you would like to know if the appliance is set to operate optimally, or you simply would like our technician to take a look at your machinery for your contentment, our maintenance plan is perfect for you. No costs will be assigned for the specialist we provide. Our technician will be able to point out whether everything is in order or whether an different or further maintenance or spare restoration is needed. Sadly, no improvements or excessive labour function will be practised during a maintenance visit, but a reservation should made for this to be completed at your and our earliest convenience.A unique barcode is presented with all our mainline of machinery. For this reason your machines guarantee info and assistance history will always be able to be reviewed in any way and at any time on our database or offline. By using the barcode we honour our machinery's warranty and assistance. Maximum benefit are ensured on both the reselling and servicing of your machines.
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