The saturation, forms or characteristics of the machinery may differ from that in the images as all the illustrations are for exhibition purposes only. While retaining all utmost attributes and specs we entitle the entitlement to adjust, abolish or enhance small attributes. You are welcome to petition a catalog of attributes beforehand.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We supply confined characteristic warranty on the entire machine, including any subsystem unless stated any other way. Poor craftsmanship including faulty components shortages are covered by the feature guarantee. Everyday wear and tear or misuse of your machinery is not our fault. Aforesaid is thus not covered by our warranty. Damages can generally be repaired that aren't covered under guarantee, at minimum cost. Quotations will be readily accessible upon appeal.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: Regular service is due by the machinery you are going to buy. Common depletion restoration at a minimum cost, reviewing and positioning as well as basic cleaning are covered in the service plan. It is crucial that your machinery is rectified in the equivalent of twice that period, if you do not service your machine(s) in the recommended service period, or else your service warranty will be worthless and meaningless. This is to say, if we recommend that your machinery is serviced once every 3 months, you have to get your machine serviced in every 6 month period or your guarantee will not be legit. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Whenever a specialist supplies a service at your establishment, it refers to a call-out. A call-out fee will be required unless the call-out is concealed by each of the above plans or accepted by the management. At the instant of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for workdays.Settlement as well as traveling costs to your property, accompanying the call-out charge, are on your account if crucial. The experts required plans to be made to get picked up including sent back, are preferred to be carried out by you. If you would wish for us to come to you, the existing percentage is R 9.95/km amplified by the driving distance between our warehouse as well as your premises.Those costs may change time by time without notice, so generously seek an answer about call out as well as touring costs ahead of time. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you simply want our technician to take a look at your machine for peace of mind or want to find out if the appliance is fitted to work optimally, our service plan is suited for you. There is no cost for the experts we supply. You will be advised by our experts if an alternative or additional maintenance or spare parts replacement is needed or whether everything is normal. Regretfully, no adjustments or excessive labour work will be completed during a maintenance visit, but a booking should made for this to be completed at your and our quickest convenience. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: All our mainline of machines are sold with a different barcode. You will thus always be able to review the machine's guarantee info and service history on our website or while disconnected - in any way and at any moment. We honour our machines assurance and servicing by using the barcode. This ensures your maximum advantage on both the selling and maintenance of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.