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We offer confined quality guarantee on the whole machinery, and any subsystem unless stated differently. The trait warranty covers errors by cause of defective equipment or poor craftsmanship We aren't accountable for common wear and tear or misuse of your component. Aforementioned is for this reason not covered by our warranty. Certainly, deterioration that aren't covered under guarantee can regularly be repaired at a minimum cost. Upon demand, quotations are promptly available.
The machinery which you are going to buy, will be demanding a regular service. Common wear and tear restoration at a minimal cost, reviewing and arrangement as well as general cleaning are included in the service plan. Your service guarantee will be null and not viable if you do not service your machine within the chosen service or if it is not fixed within the equivalent of double that period. This is to say, if we recommend that your machine is rectified once every 3 months, you have to get your machinery rectified in every 6 month period or your warranty will not be legit.
Anytime a service is supplied at your place by a specialist, it points to to a call-out. Except when approved by management or covered by each and every time of the above plans, a call-out fee will be requested. At the time of this quotation, 1 specialist for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays as well as R 9 995.00 for Sundays or Public Holidays. costs to your establishment and settlement if required, are on your account, accompanying the call-out fee. The arrangements for the specialist to get picked up and sent back are preferred to be made by you. The existing percentage is R 9.95/kilometer multiplied by the traveling distance between our workshop including your establishment, should you prefer for us to go to you.Those costs may vary instant by time without notice, so beneficially seek an answer about call out and transport costs ahead of time.
Our service plan is suited for you if you just would like our technician to take a look at your machine for your contentment, or if you want to find out if the machinery is adjusted to operate optimally. No fees will apply for the experts we supply. You will be advised by our experts if an back-up or other assistance or spare parts restoration is needed or whether everything is in order. Regrettably, no adjustments or intense labour operate will be carried out during a preservation visit, but a reservation should made for this to be completed at your and our earliest availability.
All our mainline of machinery's are sold with a different barcode. Thus your machines guarantee info and assistance history will constantly be able to be reviewed in any form and at any term on our webpage or while logged off. Our machinery's assurance and service are honoured by us using the barcode. This protects your ultimate comfort on both the service and resell of your machines.