The machines in the images's coloring, silhouettes or attributes may diverge from that in the images as all the pictures are for display causes only. While preserve all utmost attributes and identification we entitle the entitlement to adjust, abolish or improve minor attributes. You can request a index of features in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We provide bounded quality guarantee on the whole machine, and any subsystem except stated any other way. Poor craftsmanship as well as defective components shortages are covered by the quality guarantee. We cannot be held responsible for mis-usage or everyday wear and tear of your machine. Aforementioned is for this reason not covered by our guarantee. Definitely, deterioration that are not covered under warranty can generally be repaired at a minimum cost. Quotations will be immediately accessible upon request.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: Routine service is due by the machine(s) you are going to obtain. Analyzing and calibration, basic cleaning , as well as general ravages of time reinstatement at a minimum cost are concealed in the service plan. Should you not service your machine(s) in the suggested service period, it is vital that your machine(s) is improved within the equivalent of dual that period otherwise your service warranty will be invalid and void. Meaning, if we recommend that your machinery is rectified once every 3 months, you have to get your machine serviced within every six month period or your guarantee will not be legit. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: A Call-out refers to any point a specialist provides a service at your establishment. Except for when confirmed by managers or concealed by each and every time of the above plans, a call-out cost will be required. One technician for one day is R 1 499.00 for weekdays, Traveling for weekends as well as R 9 995.00 for Sundays or Public Holidays at the point of this quotation.Accommodation including travel costs to your premises, along with the call-out charge, are on your account if essential. The specialists required plans to be made to get picked up as well as sent back, are chosen to be made by you. The current percentage is R 9.95/kilometer increased by the driving distance between our workshop and your premises, should you desire for us to travel to you.Without notice, those fees may differ point by point, accordingly attentively enquire about call out and transport costs beforehand A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Our maintenance plan is perfect for you if you just want our technician to take a look at your appliance for your satisfaction, or if you would like to find out if the machinery is adjusted to function optimally. There is no cost for the specialist we supply. Our technician will be able to provide you with guidance on if an back-up or further maintenance or spare reinstatement is needed or if everything is normal. Regrettably, no adjustments or hard labour work will be done during a sustainment visit, but a booking should made for this to be completed at your and our quickest availability. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: A particular barcode is presented with all our mainline of machines. You will accordingly always be able to analyze the machinery's guarantee data and servicing history on our site or offline - in any way and at any moment. By using the barcode we honour our machines guarantee and service. This insures your maximum comfort on both the selling and assistance of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.