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For the whole machine, including each subsystem, we only provide confined quality guarantee lest stated otherwise. The characteristic warranty covers shortages by reason of unfit materials or poor craftsmanship We will not be held accountable for mis-usage or everyday wear and tear of your product. Our guarantee will accordingly not cover aforestated. Usually deterioration can be repaired at minimum cost that aren't covered under guarantee. Upon demand, quotations are gladly accessible.Routine service is required by the machinery you are going to purchase. The enclosed service plan contains basic cleaning, reviewing and adjustment, as well as everyday wear and tear restoration at a minimal cost. Your service guarantee will be worthless and void if you do not service your machinery within the recommended service or if it is not improved in the equivalent of twice that period. This is to say, if we suggested that your machinery is rectified once every 3 months, you should get your machinery improved within every 6 month period or your guarantee will not be efficient.
When a service is provided at your premises by a specialist, it points to to a call-out. Lest confirmed by the company or enclosed by each and every time of the above mentioned plans, a call-out cost will be charged. At the time of this quotation, one technician for one day is R 395.00 for working days, R 595.00 for Saturdays and R 995.00 for Sundays or Public Holidays.Travel costs to your premises as well as accommodation if required, are on your account, in addition to the call-out fee. The adjustments for the specialist to get picked up as well as sent back are suggested to be carried out by you. The ongoing rate is R 6.00/kilometer multiplied by the driving distance between our place and your place, should you choose for us to travel to you.Without notice, those costs may differ extent by time, consequently generously analyze about call out as well as travel costs ahead of timeOur service plan is suited for you if you simply want our technician to take a look at your machinery for your satisfaction, or if you would like to know if the machinery is fitted to function optically. We will not charge any fees for the experts we provide. Our technician will be able to supply you with advice on if an back-up or additional servicing or spares replacement is needed or whether everything is normal. Regretfully, no repairs or intense labour operate will be practised during a preservation visit, but a booking can be made for this to be carried out at your and our earliest availability.With all our mainline of machines a unique barcode is sold. Accordingly your machines warranty information and service history will evermore be able to be reviewed in any manner and at any instant on our database or while logged off. By using the barcode we honour our machinery's assurance and servicing. This insures your maximum convenience on both the selling and service of your machinery's.
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