The machines in the images's colors, outlines or attributes may diverge from that in the icons as all the pictures are for exhibition motive only. We reserve the rights to maintain the major features and specifications, while developing, removing or remodeling slight attributes. You are welcome to request a index of attributes beforehand.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We offer restricted attribute warranty on the entire machine, including any subsystem unless stated any other way. Poor craftsmanship including unreliable material shortages are covered by the quality warranty. We would not be held liable for misuse or common wear and tear of your component. For this reason aforesaid will not be covered by our warranty. Damages can regularly be repaired that are not covered under guarantee, at minimum cost. Upon request, quotations are gladly available.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machinery which you are going to buy, will be forcing a regular service. Standard decrement replacement at a minimal cost, checking and positioning as well as standard cleaning are covered in the service plan. Your service guarantee will be null and meaningless if you do not service your machinery within the suggested service or if it is not serviced in the equal of twice that period. Meaning that within which case we preferred that your machinery is serviced once every 3 months, it is compulsory that you get your machinery improved in every 6 month period or your guarantee will not be efficient. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: A Call-out points to to each and every time extent a technician offers a service at your place. Except when approved by managers or covered by each and every time of the above named plans, a call-out fee will be requested. At the extent of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for weekdays. costs to your property including accommodation if crucial, are on your account, in addition to the call-out fee. The arrangements for the technician to get picked up including sent back are recommend to be done by you. If you would wish for us to come to you, the prevailing rate is R 9.95/kilometer amplified by the traveling distance between our office as well as your place.Generously analyze about call out as well as transport costs in advance as those costs may vary instant by point without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Our service plan is perfect for you if you just want our technician to take a look at your appliance for your contentment, or if you would like to find out if the machinery is set to work optimally. We will not require any fees for the technician we provide. Our technician will be able to provide you with information on if an back-up or additional maintenance or spare replacement is needed or whether everything is normal. During sustainment visits no repairs or hard labour function will be done and bookings can be made for this to be completed at your and our earliest availability. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: A different barcode is supplied with all our mainline of machinery. Review thus you will evermore be able to,in any way and at any instant, check the machinery's guarantee report and servicing history on our site or offline. By using the barcode we value our machinery's guarantee and servicing. Maximum comfort are ensured on both the reselling and maintenance of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.