All the images are for presentation reason only, for this reason the machines coloring, outlines or trait may vary from that in the images. While maintaining all major attributes and specs we entitle the sanction to adjust, remove or upgrade slight attributes. You are welcome to petition a catalog of attributes ahead of time.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We provide restricted trait guarantee on the entire machine, including each subsystem except stated elseways. The quality warranty covers errors by reason of faulty materials or poor craftsmanship We aren't responsible for everyday wear and tear or mis-usage of your equipment. Our warranty will accordingly not cover aforesaid. Generally damages can be repaired at minimum cost that are not covered under warranty. Quotations will be gladly vacant upon appeal.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machinery you are going to purchase requires a regular service. General depletion reinstatement at a minimal cost, checking and positioning as well as basic cleaning are included in the service plan. It is compulsory that your machine(s) is improved within the equivalent of twice that period, if you do not service your machinery in the chosen service period, otherwise your service warranty will be worthless and void. This is to say that in which case we recommend that your machinery is serviced once every 3 months, it is crucial that you get your machine rectified in every 6 month period or your warranty will not be legit. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Anytime a service is offered at your place by a technician, it refers to a call-out. Except for when the call-out is covered by each and every time of the above named plans or arranged by the the company, a call-out cost will be charged. One technician for 1 day is R 1 499.00 for weekdays, Traveling for Saturdays and R 9 995.00 for Sundays or Public Holidays at the instant of this quotation.Transport costs to your premises including settlement if crucial, are on your account, coupled with the call-out cost. The specialists crucial arrangements to be carried out to get picked up and sent back, are suggested to be carried out by you. R 9.95/kilometer is the prevailing percentage amplified by the traveling distance between your place as well as our branch, should you choose for us to travel to you.Those charges may vary point by point without notice, so generously enquire about call out including touring costs in advance. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Whether you would prefer to know if the appliance is fitted to work optimally, or you just would like our specialist to take a look at your appliance for peace of mind, our maintenance plan is suited for you. There is no fees for the experts we provide. Our specialist will be able to advise if everything is in order or whether an back-up or other assistance or spares reinstatement is needed. During sustainment visits no repairs or excessive labour function will be carried out and reservations can be made for this to be carried out at your and our quickest convenience. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: With all our mainline of machinery's a unique barcode is sold. Therefore your machines guarantee information and maintenance history will regularly be able to be reviewed in any way and at any term on our webpage or offline. We honour our machinery's assurance and service by using the barcode. This ensures your ultimate advantage on both the reselling and servicing of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.