The saturation, figures or characteristics of the machinery may differ from that in the pictures as all the images are for exhibition purposes only. We have the consent to adjust, eliminate or enhance slight features while secure the major qualities and specifications. You can request a catalog of qualities in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: For the entire machinery, and each subsystem, we only supply constrained trait warranty unless stated otherwise. Shortages by reason of unreliable equipment or poor craftsmanship, are covered by the characteristic warranty. Frequent wear and tear or mis-usage of your component is not our liability. Our guarantee will accordingly not cover aforesaid. Deterioration can generally be repaired that aren't covered under guarantee, at minimal cost. Quotations are promptly vacant on request.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machinery which you are going to purchase, will be needing a regular service. The enclosed service plan contains general cleaning, reviewing and positioning, as well as basic decrement replacement at a minimum cost. Your service guarantee will be null and void should you not service your machinery in the recommended service or if it is not serviced in the equivalent of dual that period. Meaning that in which case we choose that your machinery is serviced once every 3 months, it is crucial that you get your machinery fixed within every six month period or your guarantee will not be credible. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Anytime a service is supplied at your premises by a specialist, it refers to a call-out. Unless approved by management or covered by any of the above mentioned plans, a call-out cost will be charged. At the point of this quotation, for one day one technician is R 4 995.00 for Saturdays, R 9 995.00 for Sundays or Public Holidays as well as R 1 499.00 for working days.Settlement including transport costs to your establishment, in addition to the call-out cost, are on your account if required. We recommend that you arrange that the specialist gets picked up including sent back. R 9.95/kilometer is the prevailing rate multiplied by the driving distance between your premises and our place, should you choose for us to come to you.Beneficially seek an answer about call out and travel costs ahead of time as those fees may vary time by extent without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Our service plan is suited for you if you simply want our technician to take a look at your machinery for your contentment, or if you want to find out if the appliance is fitted to operate optically. No fees will be assigned for the specialist we supply. Our experts will be able to recommend if everything is in order or whether an different or other servicing or spare replacement is needed. During sustainment visits no repairs or excessive labour function will be practised and bookings should made for this to be practised at your and our earliest availability. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: With all our mainline of machinery's a particular barcode is sold. You will therefore evermore be able to review the machine's warranty information and maintenance history on our website or while logged off - in any way and at any instant. Our machinery's warranty and maintenance are honoured by us using the barcode. Maximum advantage are ensured on both the reselling and servicing of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.