The hue, shapes or qualities of the machinery may differ from that in the images as all the images are for exhibition purposes only. We have the rights to hold the major qualities and specifications, while altering, removing or remodeling small attributes. You are welcome to plea a index of attributes in advance.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We supply constrained quality warranty on the entire machine, and each subsystem if not stated otherwise. The attribute guarantee covers shortages by reason of faulty equipment or poor craftsmanship Frequent wear and tear or misuse of your component is not our responsibility. Our warranty will therefore not cover aforestated. Usually damages can be repaired at minimal cost that aren't covered under guarantee. Quotations will be immediately vacant upon appeal.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machine(s) which you are going to purchase, will be needing a regular service. Everyday ravages of time restoration at a minimum cost, checking and adjustment as well as general cleaning are concealed in the service plan. If you do not service your machinery in the suggested service period, it is compulsory that your machine(s) is serviced in the equal of twice that period otherwise your service warranty will be worthless and not viable. This is to say that in which case we recommend that your machinery is fixed once every three months, it is compulsory that you get your machine fixed in every 6 month period or your warranty will not be efficient. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Every time a technician offers a service at your property, it refers to a call-out. A call-out fee will be requested except for when the call-out is enclosed by any of the above plans or accepted by the management. At the time of this quotation, 1 technician for 1 day is R 1 499.00 for weekdays, R 4 995.00 for weekends as well as R 9 995.00 for Sundays or Public Holidays.Along with the call-out cost, travel costs to your premises including settlement if necessary, are on your account. The specialists essential plans to be carried out to get picked up and sent back, are suggested to be carried out by you. If you would like for us to travel to you, the ongoing amount is R 9.95/km amplified by the driving distance between our office and your establishment.Beneficially seek an answer about call out as well as travel costs beforehand as those fees may vary instant by extent without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you simply want our technician to take a look at your machinery for your tranquility or want to find out if the machine is fitted to work optimally, our maintenance plan is here for you. We will not charge any fees for the technician we supply. Our specialist will be able to point out whether everything is in order or whether an back-up or additional service or service parts reinstatement is needed. During sustainment visits no adjustments or intense labour function will be completed and bookings can be made for this to be carried out at your and our quickest availability. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: With all our mainline of machinery's a individual barcode is sold. Accordingly your machinery's warranty information and maintenance history will evermore be able to be reviewed in any way and at any term on our site or while disconnected. By using the barcode we value our machinery's assurance and service. Maximum comfort are protected on both the selling and servicing of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.