The machines in the photo's saturation, figures or attributes may vary from that in the images as all the images are for display purposes only. We have the rights to maintain the major qualities and specifications, while developing, discharging or remodeling minor attributes. If desired, a index of hallmarks can be requested in advance.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We supply bounded trait guarantee on each subsystem except stated otherwise, along with on the whole machinery. Poor craftsmanship including unfit equipment shortages are covered by the trait guarantee. We cannot be held at fault for mis-usage or general wear and tear of your machinery. For this reason aforementioned will not be covered by our guarantee. Deterioration can usually be repaired that aren't covered under warranty, at minimum cost. Quotations will be immediately vacant upon request.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machinery which you are going to buy, will be requiring a regular service. Analyzing and arrangement, standard cleaning , as well as general depletion reinstatement at a minimum cost are enclosed within the service plan. It is vital that your machinery is fixed within the equal of dual that period, if you do not service your machinery within the suggested service period, elseways your service warranty will be invalid and not viable. This is to say, you must get your machinery serviced in every 6 month period, if we choose that your machine is rectified once every 3 months or your warranty will not be valid. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Anytime a service is supplied at your place by a technician, it points to to a call-out. Unless confirmed by managers or concealed by each and every time of the above named plans, a call-out fee will be required. At the time of this quotation, for 1 day 1 specialist is R 4 995.00 for weekends, R 9 995.00 for resting days or Public Holidays including R 1 499.00 for weekdays.Touring costs to your property and settlement if essential, are on your account, along with the call-out cost. The experts crucial arrangements to be done to get picked up as well as sent back, are recommend to be made by you. R 9.95/kilometer is the current amount multiplied by the traveling distance between your place and our place, should you prefer for us to come to you.Without notice, those charges may change extent by instant, hence kindly inquire about call out including transport costs ahead of time A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Our maintenance plan is suited for you if you only want our specialist to take a look at your machinery for your satisfaction, or if you want to find out if the machinery is set to operate optimally. We will not require any cost for the technician we provide. You will be advised by our technician if an different or additional maintenance or spare parts restoration is needed or whether everything is normal. Reservations must be made for improvements or excessive labour operate to be done at your/our earliest convenience as no repairs or any such labour services will be carried out during maintenance visits. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: With all our mainline of machinery's a individual barcode is sold. You will therefore constantly be able to review the machine's warranty info and service history on our database or while logged off - in any form and at any term. Our machines assurance and servicing are honoured by us using the barcode. This ensures your ultimate comfort on both the selling and assistance of your machines. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.