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We supply constrained trait warranty on the whole machine, as well as each subsystem unless stated otherwise. Errors by reason of faulty equipment or poor craftsmanship, are covered by the characteristic warranty. Everyday wear and tear or mis-usage of your product is not our fault. Thus aforesaid would not be covered by our guarantee. Deterioration can usually be repaired that are not covered under guarantee, at minimal cost. Upon inquiry, quotations are readily available.
The machinery you are going to obtain requires a routine service. The covered service plan encloses standard cleaning, checking and adjustment, as well as basic decrement replacement at a minimum cost. If you do not service your machinery in the recommended service period, it is necessary that your machine(s) is fixed within the equivalent of dual that period elseways your service warranty will be null and void. This is to say that within which case we choose that your machine is improved once every 3 months, it is compulsory that you get your machinery serviced in every six month period or your guarantee will not be valid.
A Call-out refers to each time a technician supplies a service at your place. Except for when the call-out is concealed by any of the above mentioned plans or per-approved by the management, a call-out fee will be required. At the instant of this quotation, for one day one specialist is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays as well as R 1 499.00 for working days.Accommodation and touring costs to your place, coupled with the call-out cost, are on your account if crucial. The arrangements for the specialist to get picked up including sent back are chosen to be carried out by you. R 9.95/km is the existing amount amplified by the driving distance between your place and our warehouse, should you choose for us to come to you.Those fees may change point by extent without notice, so generously seek an answer about call out including travel costs ahead of time.
Whether you would like to know whether the machinery is fitted to operate optimally, or you simply would like our technician to take a look at your machinery for peace of mind, our maintenance plan is perfect for you. No costs will be assigned for the experts we supply. Our technician will be able to point out if everything is normal or if an different or further maintenance or service parts replacement is needed. During preservation visits no improvements or hard labour function will be practised and reservations can be made for this to be practised at your and our earliest convenience.
With all our mainline of machinery's a particular barcode is sold. Accordingly your machinery's guarantee data and assistance history will constantly be able to be checked in any way and at any time on our database or offline. By using the barcode we honour our machines warranty and service. Supreme convenience are insured on both the selling and servicing of your machinery's.