The machines in the photo's colors, frames or attributes may diverge from that in the photographs as all the images are for illustration purposes only. While secure all major attributes and description we reserve the liberty to change, abolish or boost minor attributes. You are welcome to appeal a list of attributes beforehand.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We offer confined quality warranty on any subsystem lest stated elseways, along with on the entire machine. Poor craftsmanship as well as unfit material weaknesses are covered by the attribute guarantee. We aren't liable for everyday wear and tear or mis-usage of your component. Our guarantee will therefore not cover aforesaid. Deterioration can usually be repaired that aren't covered under guarantee, at minimal cost. Upon demand, quotations are gladly accessible.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: Regular service is needed by the machine(s) you are going to obtain. Analyzing and adjustment, basic cleaning , as well as common depletion replacement at a minimum cost are enclosed within the service plan. If you do not service your machine(s) in the suggested service period, it is crucial that your machine(s) is improved within the equal of twice that period otherwise your service guarantee will be invalid and ineffective. This is to say, if we recommend that your machine is rectified once every 3 months, you should get your machine rectified within every six month period or your warranty will not be valid. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Every time a service is provided at your premises by a specialist, it refers to a call-out. Except for when the call-out is covered by any of the above named plans or arranged by the the company, a call-out fee will be requested. At the time of this quotation, for 1 day 1 technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for workdays.Touring costs to your place including settlement if required, are on your account, coupled with the call-out charge. The arrangements for the specialist to get picked up including sent back are chosen to be done by you. If you would wish for us to come to you, the existing percentage is R 9.95/km amplified by the traveling distance between our office including your establishment.Kindly analyze about call out including traveling costs ahead of time as those costs may vary instant by time without notice. A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Whether you would choose to find out if the machine is fitted to operate optically, or you just want our specialist to take a look at your appliance for your satisfaction, our service plan is perfect for you. There is no cost for the experts we supply. Our experts will be able to provide you with information on if an back-up or other service or spare parts reinstatement is needed or whether everything is in order. Regrettably, no repairs or excessive labour operate will be done during a sustainment visit, but a reservation should made for this to be completed at your and our earliest convenience. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: A different barcode is provided with all our mainline of machinery. You will for this reason constantly be able to check the machine's guarantee information and maintenance history on our webpage or while logged off - in any form and at any moment. Our machines assurance and assistance are honoured by us using the barcode. Maximal benefit are protected on both the selling and service of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.