The hue, shapes or characteristics of the machinery may vary from that in the pictures as all the illustrations are for show purposes only. While maintaining all major attributes and identification we have the sanction to adapt, eliminate or upgrade slight attributes. You are welcome to request a index of attributes ahead of time.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We give restricted trait guarantee on the entire machinery, along with each subsystem lest stated any other way. Poor craftsmanship and unfit components errors are covered by the feature guarantee. We cannot be held liable for misuse or general wear and tear of your equipment. Aforestated is therefore not covered by our guarantee. Damages can regularly be repaired that aren't covered under warranty, at minimal cost. Quotations are promptly vacant on inquiry.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: The machine(s) you are going to purchase requires a regular service. Basic wear and tear restoration at a minimal cost, checking and calibration as well as everyday cleaning are included in the service plan. If you do not service your machine(s) within the chosen service period, it is compulsory that your machine(s) is rectified in the equivalent of double that period or else your service warranty will be invalid and void. This is to say, if we preferred that your machinery is improved once every three months, you have to get your machinery rectified in every six month period or your guarantee will not be valid. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Whenever a service is offered at your property by a technician, it points to to a call-out. A call-out cost will be charged lest the call-out is covered by each and every time of the above plans or approved by the the company. At the extent of this quotation, for 1 day one technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays including R 1 499.00 for working days.Settlement as well as travel costs to your place, coupled with the call-out charge, are on your account if necessary. We prefer that you organize that the specialist gets picked up including sent back. The existing rate is R 9.95/kilometer amplified by the driving distance between our premises and your property, should you desire for us to travel to you.Without notice, those fees may vary extent by instant, hence beneficially inquire about call out and touring costs ahead of time A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): If you just would like our technician to take a look at your machinery for peace of mind or would like to know if the appliance is set to work optically, our maintenance plan is perfect for you. There is no cost for the specialist we provide. Our technician will be able to point out if everything is in order or if an alternative or other service or spares reinstatement is needed. Sadly, no improvements or hard labour work will be completed during a preservation visit, but a booking should made for this to be practised at your and our earliest convenience. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: A unique barcode is presented with all our mainline of machinery. You will therefore always be able to review the machinery's assurance report and servicing history on our database or while logged off - in any style and at any time. By using the barcode we value our machinery's guarantee and assistance. Maximal benefit are secured on both the reselling and assistance of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.