All the pictures are for demonstration purposes only, therefore the machines hue, patterns or attribute may vary from that in the photo. While retaining all utmost attributes and identification we retain the entitlement to adjust, eliminate or boost minor attributes. You can request a list of qualities in advance if desired.
All the pictures are for demonstration purposes only, therefore the machines' colours, shape or features may differ from that in the picture. We reserve the rights to change, remove or improve minor features while retaining the major features and specs. You are welcome to request a latest list of features beforehand.
Quality Warranty: We provide bounded quality warranty on the whole machinery, along with each subsystem if not stated any other way. Shortages by cause of unreliable equipment or poor craftsmanship, are covered by the trait warranty. General wear and tear or misuse of your product is not our responsibility. Aforementioned is accordingly not covered by our guarantee. Often deterioration can be repaired at minimal cost that aren't covered under guarantee. Quotations are gladly vacant on inquiry.
Some items within your purchase come with different warranty terms and period:
We provide limited product warranty on the parts of the machine, and for such periods, as set out below, as well as the relevant subsystem to such parts. The quality warranty is intended to cover, and is accordingly limited to, defects arising due to faulty materials or poor craftsmanship in relation to production and manufacture of the machine. We shall not be responsible for common wear and tear nor misuse of the machine or relevant parts.
Some items within your purchase come with different warranty terms and period:
Service Plan: Routine service is needed by the machine(s) you are going to purchase. The enclosed service plan encloses basic cleaning, investigation and positioning, as well as common depletion replacement at a minimal cost. Should you not service your machinery within the preferred service period, it is vital that your machine(s) is serviced within the equivalent of double that period otherwise your service warranty will be invalid and not viable. This is to say, you have to get your machine fixed within every six month period, if we recommend that your machine is rectified once every three months or your warranty will not be valid. By their very nature the machine(s) require regular servicing and maintenance. We therefore provide a mandatory Service Schedule in respect of each machine, which Service Schedule sets out the intervals in which the machine is to be serviced. Our Service offering, which is undertaken at your cost, includes standard cleaning, checking and calibration, as well as common wear and tear replacement, as may be necessary. Should you fail to adhere to the terms of the machine’s Service Schedule and/or not service your machine within the mandatory service intervals, then the Product Warranty shall automatically lapse and we shall no longer be responsible for the service of the machine(s), unless we otherwise agree to service the machine pre agreed cost, and provided that such ad hoc or sporadic service to the machine shall not be regarded as having revived the Product Warranty insofar as the Product Warranty may have lapsed by virtue of the failure to adhere to the Service Schedule.
Call-out Service & Fee: Anytime a technician offers a service at your establishment, it refers to a call-out. Except for when confirmed by the company or concealed by any of the above mentioned plans, a call-out cost will be charged. At the point of this quotation, one specialist for one day is R 1 499.00 for workdays, R 4 995.00 for weekends as well as R 9 995.00 for resting days or Public Holidays.Accompanying the call-out cost, transport costs to your place and accommodation if necessary, are on your account. We suggest that you arrange that the technician gets picked up and sent back. The ongoing amount is R 9.95/km multiplied by the driving distance between our workshop and your place, should you desire for us to go to you.Without notice, those charges may vary point by time, as a result kindly seek an answer about call out and travel costs ahead of time A Call-out refers to any time a technician provides a service at your premises. Unless the call-out is covered by any of the above plans or arranged by the management, a call-out fee will be charged. At the time of this quotation, one technician for one day is R 1 499.00 for weekdays, R 4 995.00 for Saturdays and R 9 995.00 for Sundays or Public Holidays.In addition to the call-out charge, travel costs to your premises as well as accommodation if necessary are on your account. We prefer that you arrange that the technician picked up and sent back. If you would like us to travel to you, the current rate is R 9.95/km multiplied by the driving distance between our branch and your premises. Those charges may change time by time without notice, so kindly enquire about call-out and travel costs beforehand. Barring work to be undertaking under the Product Warranty, any maintenance (whether in accordance with the Service Schedule or otherwise), repair or part replacement (whether hardware or software) will be affected at our earliest availability on a first come first serve booking basis, subject to the availability of parts (given the age of the machine) and provided that you have accepted our quotation for such maintenance, repair or part replacement services.
Maintenance Plan (Check-up Callouts): Our service plan is perfect for you if you just want our specialist to take a look at your appliance for your tranquility, or if you would like to find out if the appliance is fitted to operate optically. There is no fees for the specialist we provide. Our specialist will be able to provide you with advice on if an back-up or additional maintenance or spare replacement is needed or whether everything is in order. Bookings should be made for reconstruction or hard labour operate to be done at your/our quickest convenience as no repairs or any such labour actions will be practised during maintenance visits. If at any time you would like to ensure that your machine is set to function optimally, or you simply want our technician to inspect your machine then you are welcome to call us and make a booking for Check-up Callout and one of our technicians will come out to you, at the cost of travel and reduced or waived standard call-out cost. Our technician will be able to advise whether the machine is functioning optimally or whether additional service, repair or part replacements are, or may be, needed. Unfortunately, no repair or intense labour work will be carried within our Check-up Callout, but a booking can be made for such maintenance or repair work to be carried out at our earliest availability.
Barcode System: With all our mainline of machines a different barcode is sold. Check therefore you will always be able to,in any manner and at any term, analyze the machines warranty info and servicing history on our site or offline. Our machines warranty and assistance are valued by us using the barcode. This ensures your ultimate benefit on both the reselling and assistance of your machinery's. All our mainline of machines are sold with a unique barcode. You will therefore always be able to check the machine's warranty information and service history on our website or mobile app - in any way and at any time. We honour our machines' warranty and service by using the barcode. This ensures your maximum convenience on both the maintenance and resell of your machinery.