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For the whole machinery, along with each subsystem, we only offer limited quality warranty lest stated otherwise. The quality warranty covers shortages by reason of unfit components or poor craftsmanship We are not liable for frequent wear and tear or misuse of your machine. Accordingly aforementioned would not be covered by our guarantee. Damages can regularly be repaired that are not covered under warranty, at minimum cost. Quotations are readily vacant on appeal.Routine service is due by the machinery you are going to purchase. Investigation and positioning, general cleaning , as well as general ravages of time reinstatement at a minimal cost are included within the service plan. It is crucial that your machine(s) is fixed in the equal of dual that period, if you do not service your machinery in the chosen service period, otherwise your service warranty will be null and void. This is to say, you must get your machinery serviced within every 6 month period, if we choose that your machine is rectified once every 3 months or your guarantee will not be valid.
When a service is provided at your premises by a technician, it refers to a call-out. Unless the call-out is included by each of the above mentioned plans or arranged by the management, a call-out fee will be charged. At the instant of this quotation, for 1 day one specialist is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for working days.Along with the call-out fee, travel costs to your place and accommodation if required, are on your account. We choose that you organize that the technician gets picked up and sent back. R 9.95/kilometer is the prevailing percentage multiplied by the driving distance between your establishment and our premises, should you prefer for us to go to you.Kindly inquire about call out including traveling costs ahead of time as those charges may vary extent by time without notice.Whether you would prefer to know if the machinery is adjusted to work optimally, or you only want our technician to take a look at your machinery for your satisfaction, our service plan is suited for you. We will not charge any cost for the specialist we supply. Our experts will be able to supply you with information on if an different or further maintenance or service parts reinstatement is needed or whether everything is in order. Reservations should be made for adjustments or excessive labour operate to be done at your/our earliest availability as no repairs or any such labour actions will be completed during servicing visits.With all our mainline of machinery's a unique barcode is sold. Therefore your machines warranty information and service history will constantly be able to be checked in any way and at any time on our website or offline. We honour our machines guarantee and service by using the barcode. Maximum convenience are protected on both the reselling and assistance of your machinery's.
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