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We give limited quality warranty on each subsystem except stated differently, along with on the entire machinery. Poor craftsmanship as well as faulty equipment shortages are covered by the quality warranty. We aren't at fault for common wear and tear or misuse of your product. Our guarantee will thus not cover aforesaid. Damages can generally be repaired that aren't covered under guarantee, at minimal cost. Quotations are gladly accessible on request.The machine(s) which you are going to obtain, will be demanding a routine service. Standard ravages of time restoration at a minimal cost, checking and calibration as well as standard cleaning are included within the service plan. Should you not service your machinery within the preferred service period, it is vital that your machine(s) is rectified within the equal of twice that period or else your service guarantee will be worthless and void. Meaning, you have to get your machinery fixed in every six month period, if we choose that your machinery is serviced once every 3 months or your warranty will not be valid.
Every time a specialist offers a service at your premises, it points to to a call-out. Lest accepted by managers or included by each of the above mentioned plans, a call-out cost will be requested. At the time of this quotation, for 1 day 1 technician is R 4 995.00 for weekends, R 9 995.00 for Sundays or Public Holidays and R 1 499.00 for weekdays.Coupled with the call-out charge, traveling costs to your place including accommodation if essential, are on your account. We choose that you arrange that the specialist gets picked up as well as sent back. If you would wish for us to come to you, the current rate is R 9.95/kilometer increased by the traveling distance between our warehouse and your premises.Those charges may vary instant by instant without notice, so generously seek an answer about call out and transport costs beforehand.Our service plan is suited for you if you only want our technician to take a look at your machinery for peace of mind, or if you want to know if the machine is fitted to operate optimally. We will not charge any fees for the specialist we provide. You will be advised by our specialist if an alternative or other service or service parts restoration is needed or whether everything is in order. Bookings have to be made for repairs or excessive labour work to be practised at your/our earliest convenience as no repairs or any such labour actions will be practised during maintenance visits.A particular barcode is supplied with all our mainline of machines. Accordingly your machines warranty data and maintenance history will regularly be able to be checked in any manner and at any moment on our webpage or while logged off. We value our machinery's warranty and assistance by using the barcode. This insures your supreme convenience on both the maintenance and resell of your machinery's.
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