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We offer confined attribute guarantee on the whole machinery, along with each subsystem if not stated otherwise. The quality warranty covers errors by cause of faulty equipment or poor craftsmanship We aren't at fault for general wear and tear or misuse of your product. Our warranty will thus not cover aforesaid. Naturally, damages that aren't covered under guarantee can often be repaired at a minimal cost. Quotations are gladly available on inquiry.Routine service is needed by the machine(s) you are going to purchase. The concealed service plan encloses everyday cleaning, investigation and arrangement, as well as common ravages of time reinstatement at a minimum cost. It is necessary that your machine(s) is improved in the equal of double that period, should you not service your machine(s) within the chosen service period, otherwise your service warranty will be null and void. Meaning, you should get your machine fixed in every six month period, if we preferred that your machinery is improved once every three months or your warranty will not be legit.
Anytime a technician provides a service at your property, it refers to a call-out. Except when the call-out is covered by each of the above plans or confirmed by the managers, a call-out cost will be required. At the extent of this quotation, for 1 day 1 technician is R 4 995.00 for Saturdays, R 9 995.00 for resting days or Public Holidays and R 1 499.00 for working days.Travel costs to your place as well as accommodation if required, are on your account, along with the call-out cost. We choose that you arrange that the specialist gets picked up and sent back. If you would like for us to come to you, the ongoing amount is R 9.95/km amplified by the traveling distance between our warehouse as well as your premises.Without notice, those charges may differ point by point, as a result kindly analyze about call out and transport costs in advanceIf you would like to find out if the machinery is fitted to function optimally, or you only would like our technician to take a look at your machinery for your contentment, our assistance plan is perfect for you. We will not charge any fees for the specialist we supply. Our experts will be able to supply you with information on if an different or other service or spare parts replacement is needed or if everything is normal. Bookings must be made for reconstruction or hard labour work to be completed at your/our quickest convenience as no reconstruction or any such labour actions will be completed during maintenance visits.With all our mainline of machines a different barcode is sold. Thus your machines guarantee info and maintenance history will constantly be able to be analyzed in any way and at any moment on our database or offline. By using the barcode we value our machines assurance and servicing. This secures your maximum comfort on both the reselling and servicing of your machines.
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